ParcelPoint is the Click & Collect and Easy Returns specialist for online retailers.
Offer your customers a new level of delivery convenience, with the option to collect their order at their local ParcelPoint store, when it suits them. With ParcelPoint, your customers will never miss another delivery.
Offer your customers the easiest returns experience in the market. Our platform enables retailers to manage all returns in one place, offering unprecedented control and visibility.
“As Australia’s number one group buying company, Groupon strives every day to provide the best delivery and returns experience to our customers. ParcelPoint provides us the flexibility to offer return services from a network of local convenient businesses across Australia in the rare cases where our customers need to return the awesome products they’ve bought from us. ParcelPoint has not only supported us with cutting edge technology solutions for returns management but also provide proficient service and customer care capabilities. Lastly, they have a great team who is driven to add value.”
Gunjan Verma, Managing Director – Operations, Groupon
“Was a very simple procedure and more affordable than other options.”
- Claudette, QLD
“Excellent - fast, efficient
and friendly service.”
- Tina, VIC
couldn't do without it!”
- Kelly, SA