ParcelPoint is the Easy Returns specialist for online and omni-channel retail.
Offer your customers a hassle-free returns experience to improve sales and loyalty.
89% claim a complex or expensive returns process prevents repeat purchase.
44% avoid returning unwanted items due to hassle or expense.
85% check the returns policy before buying online.
Offer your customers the easiest returns experience in the market.
Our platform enables retailers to manage all returns in one place, offering unprecedented control and visibility.
"We have been working with ParcelPoint [since 2013], and have found their service has been very well received by our customers for price and convenience. Their product is effective, efficient and easy to use, making it a convenient and dependable option for our customers wishing to return products. The team is competent, friendly and always quick to follow up. We look forward to a long and prosperous working relationship."
Stephen Bishop, Head of Customer Service, brandsExclusive
"Easy and fast service. Very convenient and there are multiple locations around my area. Would definitely use again."
- Aphroditie, NSW
"I was surprised at how easy it was to return an item."
- Margaret, NSW
"Was a very simple procedure and more affordable than other options."
- Claudette, QLD