Carrier Solutions

ParcelPoint transforms the cost and convenience of B2C delivery.

  • Australia’s largest collection point network, where consumers can pick up parcels 7 days and after-hours for maximum convenience.
  • Redefining B2C freight as a B2B operation, radically improving online retail delivery efficiency.
  • Game-changing solutions to reduce the cost of failed deliveries.

ParcelPoint is Australia’s largest and most convenient collection point network

  • 1,200+ trusted local stores, open 7 days a week
  • Convenient collection for end-customers, removing the need to wait at home for delivery
  • Fast, efficient drop-off for drivers
  • Secure storage provided at all locations
  • All parcels are tracked, with electronic notification sent to the customer when an item is ready to collect
  • Network quality is a key strength, managed through store training, mystery shopping and customer feedback

ParcelPoint Failed Deliveries

Remove cost and complexity from your B2C operation with ParcelPoint’s network of convenient drop-off points.

  • Default Failed Deliveries
    • Transform the cost of failed deliveries by dropping undelivered parcels at a ParcelPoint location before returning to the depot.
  • Opt-In Re-Deliveries
    • Maximise choice for the end-customer, by offering ParcelPoint as one of your re-delivery options. Fast-launch hosted solution available.

ParcelPoint’s advanced platform is defining B2C delivery

Contact Us

To find out more contact us today

1300 025 639

Our Carrier Partners

“So easy to go and pick up the parcel from somewhere that is open later in the afternoon as I work all day. Very easy to use.”

- Hannah, NSW

“A great alternative for me as I am not home regularly to receive deliveries.”

- David, VIC

“Such a simple and easy service plus it gives me the reassurance that my parcel will be received safely and held until I can collect it.”

- Jane, NSW